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Frequently Asked Questions
Will I meet my Virtual Assistant in person?
While you may never meet your Virtual Assistant in person, you will be in constant contact via email, phone, video chat, text, or whatever form of communication works best for you.
Can my Virtual Assistant work on holidays, weekends, or after-hours?
No, your Virtual assistant is available Monday through Friday from either 9am to 6pm Eastern or 9am to 6pm Pacific, whichever time zone you choose.
Can my Virtual Assistant help me file my taxes?
No. This is considered out of scope. However, your Virtual Assistant can help with your accounting software for things like categorizing transactions, reconciling your accounts, and other related tasks.
Will my Virtual Assistant be trained in every software/application I use?
While our Virtual Assistants are intermediate to advance in most software/applications out in the marketplace today, they do not know every one that is offered. If an application or a piece of software is a must have for the VA to know, please let us know. We will do our best to match you with a VA that knows them.
What are the kinds of tasks I can give my Virtual Assistant to do?
Here are a few examples of the tasks or projects you can give your Virtual Assistant to do. Please remember this isn't an exhaustive list, as our VAs are skilled in many areas, but more of a guide to start you off with possible tasks or projects you can delegate to your VA: Bookkeeping, Online Research, Database Entries, Data Presentations, Inbox Management, Calendar Management/Scheduling, Social Tasks, Travel Research/Booking, Digital Marketing, Coaching Support, setting up Online Events, WordPress Development, and much more.
What exactly does a Virtual Assistant do?
Think of a Virtual Assistant as an Executive Assistant or Online Business Manager who works remotely, typically focusing on administrative tasks. We have many talented and skilled individuals who look to go above an beyond to help with things like project management, calendar management, inbox management, plus other areas as they are needed. They offer a myriad of skills and expertise in many areas such as social media management, web design and development and email marketing, to name a few.
May I speak with a representative before I sign up to speak about my unique needs?
Absolutely. We're here to guide you through the process as you being to work with us and your new Virtual Assistant. We'd like to answer any question you may have and reassure you to the best of our ability in how our Virtual Assistants can help you both professional and personal goals.